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What's Your Story? Story Skills Seen Essential to Information Age Survival

September 17, 2006

Posted by Don Dunnington at September 17, 2006 08:07 PM

If you're thinking you should try your hand at blogging but you're still unsure how to start, take a look a Jeanine Zeitvolgel's discussion of story telling and knowledge management on the IAOC blog.

Start with "Everyone Loves a Good Story," where Zeitvogel relates how the new science of knowledge management has tapped into the ancient traditions of story telling to capture exactly the information that knowledge workers need to know.  Good story telling, she says, helps you capture the attention of your hoped-for listeners or readers.

In her next article, "How do you get a crew to want to get off of a submarine?" Zeitvolgel addresses the critical, often difficult task of documenting and sharing the real know-how held by an organization's experts (the objective of "knowledge management").  She describes how the appeal and pleasure of story telling can turn information hoarders into teachers and mentors.

In "It Doesn't Have to Be Hard: Tools to Make Sharing Easy(er)"  Zeitvolgel gives Microsoft's Sharepoint "5 hammers," her highest KM tool ranking.  Finally, in "Life in the Void," she provides some personal reflections on her work as a counter to the isolation of life in the black hole of the office cubical.

You can try your own hand at story telling on this blog.  Do it soon and you might win one of the prize books in this month's contest.

Don Dunnington
Moderator



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