| You have worked hard to get where you at! You are at the top of
your game! You are a sales professional, a marketing wonder, a sharp gal or guy!
The classic marketing and sales approach works for you; advertising, shows,
demonstrations, editorial releases, direct mail... but you want to do more!
You have heard of the Internet, sales successes online and
you want make it work for you. You want to sell more, both locally and globally,
because it's your nature to succeed.
- You can extend your reach into the global market with
the Internet
- You can improve you local support and sales with the
Internet
- And do it all on a tight budget !
The Internet Sells Water Treatment Equipment
What would you pay for a salesman who works 24 hours a day, 7
days a week and 365 days a year?
A salesman that has complete product knowledge, always smiles
and represents you and your company the way you want. He can instantly be any place
on the face of the earth, doesn't eat, drink or need a hotel room. My bet is that this
salesman would be worth thousands of dollars.
The Internet is that salesman !
The "Corporate Presence" Web Site
Your typical "Corporate Presence" web
site is like a not-so-intelligent salesman, in a shiny new suit. He can open the
door and show pretty pictures, but he doesn't have all the things your customers really
want: the technical knowledge, service and support to solve his or her problem,
quickly.
Think about all the things your customers call
or write you for. Most often:
- Catalogs, brochures and literature
- Detailed equipment capabilities and specifications
- CAD drawings and technical support
- Installation information for the machine they bought
- Maybe even, directions to your office from the airport
I'm sure there are many more, too many to list
here! You know what your customers ask for because you are the one who takes care of
business. "Corporate Presence" web sites are like a not-so-good salesman,
only because these web sites can not deliver what your customer's want, now.
Put It on the Company's Web Site
Your Customers Will Thank
You !
Think of your web site as a pyramid.
The top is
the "Corporate Presence" web site that opens the door and greets your customer.
At the bottom of the pyramid is the most basic information, both public and
semi-public that you share with others, customers and reps on a daily basis.
Layered
so that customers and reps can click through the site to as much detail as they need.
The Industrial Materials Handling Web Pyramid
Corporate Presence Web Site
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Basic Information
Catalogs, Brochures, Literature, Online Newsletter, etc.
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Technical Information
Specifications, CAD Drawings, Application Data, Testing Services, etc.
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Semi-Public Information (password
protected)
Pricing, Quotations, Operating Manuals, Standard Forms and Letters, Online
Rep Newsletter, Stocking Information, Sales Support Info, etc.
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Does This Sound Familiar?
1) What about the customer, who no matter how
many manuals you sent with the order, can't find one?
And the big, last-minute rush your staff goes through to put
another manual together and get it in overnight mail. Imagine you could give him the
web address and password so he could view/print out his own copy, online, right now !
He will most likely find his manuals in the left over packing materials, tomorrow.
2) How about a rep newsletter that costs
nothing to publish and mail?
One that the rep, with his own password could look at
anywhere on the road with a lap top computer. One he could print out and save for
future reference. One that might remind your rep that he has a client that could
use the same solution you just sold.
3) The design engineer that needs a CAD file of
your machine?
One who can go online, download the file and drop it into his
design, without ever leaving his computer. Your equipment is specified and in his
project !
There are many examples, think of the things you do to
deliver information to others. The Web Pyramid can handle it.
In Summery
The Web Sells ! If you take what your
customers want, when they call you and put it on your web site. If you make
up-to-date information available to your reps and other field sales people.
If you
make a web site that offers information, service and support!
I want to know more !
You're the boss and you want to know more about web site
design, support and marketing. (At least enough to get these web site designers to
do it right.) Click the link below and read on!
You're
the boss, What you need to know !
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